AI and bots for good (for a change)! -Manchester

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AI and bots for good (for a change)! -Manchester

Artificial intelligence is often racist, sexist and mostly pretty stupid. Bots are all apparently taking our jobs and generally causing havoc, also probably sexist too, why not.

BUT it’s not all bad! Who knew! Join us to hear about how we might implement new technologies, not only in a responsible way but in a way that might just actually help people. We’ll learn about the applications and challenges and potential impact we can make.


Stuart Pearson – Citizens Advice Manchester
Stuart Pearson is CDO at Citizens Advice Manchester, who help about 40,000 people a year whatever their problem find a way forward. The organisations are seen within the Citizens Advice network as a leader in digital transformation. He also sits on the Citizens Advice national Technology Committee and a founding member of the new Citizens Advice incubator network.

To bot or not to bot: Are they the start of Skynet or just glorified IVRs? Last year we wanted to test the feasibility of providing clients with a 24/7 Advice Bot. Let me share our experiences of that journey and how despite the challenges and compromising we are even more confident that chatbots can play a big part in advice delivery in the future.


6:30: Arrival for food, drinks and networking*

We have non-alcoholic and alcoholic refreshments. Food will include vegan options. If you don’t fancy networking, the venue has plenty of space for you to chill. Children are welcome but must be accompanied by an adult (please note: there may be swearing)

  • 7:00 – Speaking stuff starts
  • 8:00 – Speaking stuff ends
  • 8:30 – Community shout outs

We are all volunteers at Tech for Good Live and we are proud to be sponsored by The Federation, Co-op Foundation and Luminate Group.

You can find our Code of Conduct on the Tech for Good Live website: Let us know if you have any questions.

Please keep your RSVP up to date as we often have a fair few no-shows on the night and we need to manage the food order.

There are on-street pay and display parking near the venue and multiple nearby car parks. We are right next to Shudehill station.

The venue has a wheelchair ramp, lifts and a hearing loop. If you have any other accessibility requirements, please get in touch with us ahead of the event and we’ll do our best to accommodate.

See you there!


March 25 2020


Date: March 25, 2020
Time: 6:30 pm - 9:30 pm
Cost: Free
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Federation House

2 Federation Street
Manchester, M4 4BF United Kingdom

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01372 352200

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Tech for Good Live